Monday, 14 July 2008

My 360 died!

The good old (one year old to be exact) Xbox 360 at my home died on my birthday over the weekend. While munching on my cereal, I turned on the 360 and was greeted with a frozen screen after trying to log on to Xbox Live. Cycling the power gave me the dreaded Red Ring of Death.

It wasn't apparent at first, as I found out that the RROD was a misnomer. It's 3 red lights around the power switch, less one quadrant on the top right corner.

It's quite ironic, since I got it as a birthday gift exactly a year ago from my wife. The good news is that Microsoft has been very prompt on their responses and support. I got an email reply on evening of the 12th, apologising for the "inconvenience".

Since their hotlines were closed on weekends, I called in this morning and was greeted by a friendly operator, and after verifying that it was indeed "unfortunate" that my Xbox 360 has passed on due to hardware fault, they will be providing me with a "new Xbox 360 taken off the factory, in an unmarked box".

I'll be exchanging it a week later, so it's a belated birthday gift from MS to me! :)

2 comments:

peterleong said...

It's days were numbered.

Alvin said...

Indeed. :) I actually picked up the replacement Sunday the same week. Now playing through Assassin's Creed (thanks KC & Scott!) and everything looks good.