The good old (one year old to be exact) Xbox 360 at my home died on my birthday over the weekend. While munching on my cereal, I turned on the 360 and was greeted with a frozen screen after trying to log on to Xbox Live. Cycling the power gave me the dreaded Red Ring of Death.
It wasn't apparent at first, as I found out that the RROD was a misnomer. It's 3 red lights around the power switch, less one quadrant on the top right corner.
It's quite ironic, since I got it as a birthday gift exactly a year ago from my wife. The good news is that Microsoft has been very prompt on their responses and support. I got an email reply on evening of the 12th, apologising for the "inconvenience".
Since their hotlines were closed on weekends, I called in this morning and was greeted by a friendly operator, and after verifying that it was indeed "unfortunate" that my Xbox 360 has passed on due to hardware fault, they will be providing me with a "new Xbox 360 taken off the factory, in an unmarked box".
I'll be exchanging it a week later, so it's a belated birthday gift from MS to me! :)
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